Do you have any questions about your stay? Here you’ll find opening times, services and practical information to help you make the most of your time in Venice.
Address: Calle Buccari 10, Sant'Elena, Venice — GPS: 45.4264, 12.362
From S. Lucia Station / P.le Roma: ACTV Water Bus line 5.1 or 6 to Sant'Elena (approx. 30 min).
From Marco Polo Airport (VCE):
By Water: Alilaguna Blue Line shuttle to Lido (1h | €15 incl. 1 luggage item) + ACTV Water Bus line 1 to Sant'Elena (1 stop, 5 min | €9.50).
By Land: ACTV Bus line 5 to Piazzale Roma (€10) + ACTV Water Bus line 5.1 or 6 to Sant'Elena (total time approx. 1h).
From Sant'Elena stop to the hotel (2 min walk): Walk through the park and turn right into Calle Buccari at the building with the arches. The hotel is at number 10.
Private Taxi: Available upon request through reception or via email.
At Hotel Indigo Venice - Sant'Elena, the schedule is as follows:
Check-in: From 3:00 PM onwards.
Check-out: By 12:00 PM (noon).
Early check-in and Late check-out: Available upon request and subject to availability.
Yes, Hotel Indigo Venice offers a complimentary luggage storage service for all guests.
Before check-in: You can drop off your luggage at the front desk upon arrival to start exploring Venice right away.
After check-out: You can store your luggage at the hotel after 12:00 PM and collect it before your departure.
Cost: Complimentary / Free of charge.
Hotel Indigo Venice is located in the Castello district, one of the most authentic and quiet areas of the city.
On foot: St. Mark's Square is reachable via a scenic 30 minute walk along the waterfront.
By water bus (vaporetto): From the Sant'Elena stop (3 minutes from the hotel), you can take lines 1, 4.2, or 5.2 and get off in about 10 minutes at the San Zaccaria stop. From there, St. Mark's Square is just a 2-minute walk away.
No, the historic center of Venice is entirely pedestrianized with no car traffic.
Where to park: Guests traveling by car must leave their vehicle in paid parking lots at Piazzale Roma or Tronchetto.
Onward travel: From the parking garages, you can take a direct vaporetto (water bus) to Sant'Elena.
Yes, Hotel Indigo Venice is pet-friendly and welcomes dogs.
Conditions: Pets are allowed upon prior notification and subject to a surcharge of €35 per pet per night. We recommend informing the hotel during the booking process.
The front desk at Hotel Indigo Venice is open 24/7 (24 hours a day, 7 days a week).
Our team is always available for assistance, late check-ins, transport information, and restaurant or tour reservations.
The bar and restaurant at Hotel Indigo Venice offer the following options:
Bar: Open every day from 12:00 PM to midnight for drinks, cocktails, and aperitifs.
Bistrot Menu: Available daily from 12:00 PM to midnight for light meals and snacks.
Restaurant Menu: Served for dinner from 7:00 PM to 10:00 PM, featuring a full, refined dining menu.
Reservations are recommended for evening restaurant dining.
The buffet breakfast at Hotel Indigo Venice is served during the following hours:
Monday to Friday: 07:00 AM – 10:30 AM
Saturdays, Sundays, and public holidays: 07:00 AM – 11:00 AM
Intolerances and special diets: The buffet includes a wide selection of dedicated products, including gluten-free and vegan options. A variety of milk choices is also available: whole, semi-skimmed, lactose-free, soy, almond, and oat milk.
Yes, Hotel Indigo Venice is fully air-conditioned.
All rooms and common areas of the hotel are equipped with air conditioning, which can be individually controlled in each room. In accordance with the regulations of the Municipality of Venice, the service is available during the warmer periods of the year and is not available during the winter months (when heating is active).
